Creative specs

Everything on this page is enforced by the uploader itself, so if your file meets these specs it will upload — no surprises at review time.

Images

Formats
JPG, PNG, WebP
Max file size
25 MB
Aspect ratios
1:1, 4:5, 16:9

1:1 fits every placement; 4:5 is the tallest the mobile feed shows; 16:9 suits landscape creative. Other ratios upload fine but display cropped to the nearest supported frame.

Video

Formats
MP4, WebM, MOV
Max file size
50 MB
Max duration
60 seconds
Delivery
Re-encoded to a single 720p MP4
Audio
Starts muted in the feed; viewers opt in

Upload your highest-quality source within the size limit — we handle compression. Every video ad is reviewed by a person before it runs.

Advertiser logo

Shape
Square (displayed in a circle)
Minimum size
144×144px
Formats
JPG, PNG, WebP
Max file size
2 MB

Upload the file or paste a direct image URL — a link to a page that merely contains your logo won't work.

Copy

Headline
Up to 100 characters
Body
Up to 280 characters
Call to action
Choose from 10 preset buttons
Destination
Any https URL you control

Clicks are delivered with utm_source=truesay tags appended, so your own analytics can verify every visit. Your existing UTM tags are kept.

Review & delivery

  • Most image campaigns are approved automatically within minutes; the first three campaigns from a new advertiser account are reviewed by a person.

  • Every video ad is reviewed by a person before it runs, regardless of account history.

  • Some categories are restricted or need manual review — gambling, weapons, alcohol, crypto, political, and healthcare among them. Full policy lives in our community guidelines.

  • Impressions bill only after at least 50% of your ad is on screen for 2 continuous seconds (the MRC viewability standard), at the price locked when the ad was served.

  • Pay-per-click campaigns bill a locked per-click price, at most once per serve, with per-person daily limits that protect your budget from click abuse.

Creative ready?

Upload it straight in the campaign builder — files are stored and served by TrueSay, so what we approve is exactly what runs.

Create an advertiser account

Back to Advertise on TrueSay · Advertiser help guide